Terms of service


TERMS & CONDITIONS




Overview



This website is operated by Harambe Hues (“Company,” “we,” “us,” or “our”). By accessing or using our website and services, including purchasing products, you agree to be bound by these Terms and Conditions (“Terms”).


These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content. If you do not agree to these Terms, you may not access the website or use any services.





1. Eligibility



By using this site, you confirm that you are at least the age of majority in your jurisdiction or have provided consent for any minor dependents to use the site.





2. Products & Services



All products offered by Harambe Hues are made to order, unless explicitly stated otherwise.


We reserve the right to modify, discontinue, or limit the availability of any product or service at any time without notice.


Product images and descriptions are provided for illustrative purposes. While we strive for accuracy, we do not guarantee that colors or details displayed on your device will be exact.





3. Pricing & Payment



Prices are subject to change without notice.

All prices are listed in USD, unless otherwise stated.


We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or inventory limitations.





4. Order Acceptance



An order is not considered accepted until payment has been successfully processed and confirmation has been issued.


We may limit or cancel quantities purchased per person, household, or order.





5. Shipping & Delivery



Shipping times provided at checkout are estimates only. Harambe Hues is not responsible for delays caused by carriers, customs, weather events, or circumstances beyond our control.


Risk of loss passes to the customer upon delivery to the carrier.





6. Returns, Refunds & Exchanges



Due to the made-to-order nature of our products, all sales are final.


Refunds or replacements are only issued in cases where:


  • The product arrives damaged
  • The product is defective
  • The incorrect item was received



Claims must be submitted within 7 days of delivery and must include photographic evidence.





7. Intellectual Property



All content on this site, including but not limited to artwork, designs, logos, text, graphics, and images, is the exclusive property of Harambe Hues.


Purchase of a product does not grant any rights to reproduce, distribute, or commercially exploit the artwork.





8. User Conduct



You agree not to:


  • Use the site for unlawful purposes
  • Infringe on intellectual property rights
  • Submit false or misleading information
  • Transmit malicious code or interfere with site functionality






9. Disclaimer of Warranties



All products and services are provided “as is” and “as available,” without warranties of any kind, express or implied.





10. Limitation of Liability



To the fullest extent permitted by law, Harambe Hues shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.





11. Indemnification



You agree to indemnify and hold harmless Harambe Hues from any claims arising from your violation of these Terms.





12. Governing Law



These Terms shall be governed by the laws of the United States and the State of [Your State].





13. Contact



Questions regarding these Terms should be sent to:

support@harambehues.com (replace if needed)





PRIVACY POLICY




Information We Collect



We collect personal information you voluntarily provide, including:


  • Name
  • Billing & shipping address
  • Email address
  • Payment details (processed securely by third-party providers)






How We Use Your Information



Your information is used to:


  • Process transactions
  • Communicate order updates
  • Provide customer support
  • Improve our services



We do not sell or rent your personal information.





Third-Party Services



Payment processors and shipping providers only receive the information necessary to perform their services and are required to maintain confidentiality.





Data Security



We implement reasonable safeguards to protect your personal data but cannot guarantee absolute security.





Your Rights



You may request access to, correction of, or deletion of your personal data by contacting us.





REFUND POLICY



All Harambe Hues products are custom-made. As such:


  • No returns or refunds for buyer’s remorse or incorrect sizing
  • Refunds/replacements are issued only for damaged, defective, or incorrect items
  • Claims must be submitted within 7 days of delivery



Approved refunds are issued to the original payment method.





SHIPPING POLICY




Processing Time



Orders are processed within 2–7 business days before shipment.





Shipping Time



Shipping times vary by destination and carrier. Estimated delivery times are provided at checkout but are not guaranteed.





Lost or Delayed Packages



Harambe Hues is not responsible for lost or delayed packages once shipped. Carrier claims may be required.

 

 


ADD THIS SECTION TO YOUR TERMS & CONDITIONS




SMS / TEXT MESSAGE COMMUNICATIONS



By providing your mobile phone number and opting in, you consent to receive recurring automated promotional and transactional text messages from Harambe Hues at the number provided.


Message frequency varies based on your interaction with our brand.


Message and data rates may apply, depending on your mobile carrier and plan.


You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a final confirmation message.


For assistance, reply HELP to any message or contact us at:

Email: support@harambehues.com

Website: https://harambehues.com (replace if different)


Consent to receive text messages is not a condition of purchase.